Frequently Asked Questions
Everything you need to know about your 303 AVENUE experience.
What is the standard shipping time for orders?
We typically process and dispatch orders within 1-3 business days. Domestic delivery usually takes 2-4 days, while international shipping varies by destination.
How can I return an item if it doesn't fit?
You can return any unworn items with original tags within 14 days of receipt. Simply use our online return portal to generate a shipping label and send the package back to us.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Where are 303 AVENUE clothes manufactured?
Quality is our priority. Most of our collections are designed and produced in Europe, ensuring high ethical standards and meticulous craftsmanship in every stitch.
How do I care for my premium fabric garments?
To maintain the longevity of your pieces, we recommend following the specific care instructions on the inner label. Generally, we suggest dry cleaning for wool and delicate hand washing for silk items.
Can I modify or cancel my order after it has been placed?
Once an order is confirmed, it is immediately sent to our logistics team. Please contact our customer service within 1 hour of purchase if you need to make urgent changes.